City of Los Angeles Resources
Disaster Recover Center Opening Tuesday, January 14 at 1 PM
The City’s Disaster Recovery Center will open tomorrow at the UCLA Research Park, formerly known as the Westside Pavilion at 10850 Pico Blvd, at the corner of Westwood & Pico. After tomorrow, it will operate from 9:00 AM - 8:00 PM, 7 days a week for the next several weeks. An additional Disaster Recovery Center will be located in the City of Pasadena at 3035 E. Foothill Blvd.
Recovery Centers will support individuals with the following:
- Lost vital records (birth certificates, death certificates, driver’s licenses, social security documentation)
- Disaster relief for people with homes and businesses lost or damaged by the fire.
- They will provide referrals for mental health counseling and other services.
Westside Location: UCLA Research Park West - 10850 Pico Blvd, Los Angeles, CA 90064
- Hours of Operation: 9 am - 8 pm, 7 days a week
Virtual Remote Interpretation for language translation will be available during operating hours. In-person American Sign Language will be available during the following time periods:
- January 15th, Wednesday 11 am - 3 pm
- January 17th, Friday 3 pm - 7 pm
- January 19th, Sunday 11 am - 3 pm
Eastside Location: Pasadena City College Community Education Center - 3035 E. Foothill Blvd, Pasadena, CA 91107
- Hours of Operation: 9 am - 8 pm, 7 days a week
Department on Disability's Emergency Preparedness Program
The Department on Disability offers resources to help individuals with disabilities and others with access and functional needs prepare for emergencies and disasters.
Planning ahead with an emergency plan, supply kit, and support network can make unexpected events less stressful. The "Emergency Preparedness for People with Disabilities and Others with Access and Functional Needs" guide is available in various alternative formats, including English and Spanish audio files, DAISY-compatible versions, and remediated PDFs in multiple languages such as English, Spanish, Chinese, Armenian, Tagalog, Korean, and Farsi. To access these resources, visit disability.lacity.gov/services/emergency-preparedness-program.
Health and Safety Resources
A guide with health and safety services, including mental health support, is available on the city’s emergency recovery website: emergency.lacity.gov/recovery.
- Free N95 masks are available at Los Angeles Public Libraries, Los Angeles Recreation Centers, Los Angeles Senior Centers and local nonprofits. The South Coast Air Quality Management District is recommending that Angelenos wear well-fitting, medical grade masks while outside when air quality is poor, or if you smell smoke or see ash.
- Do Not Drink orders are in effect for neighborhoods near the Palisades fire North of San Vicente Boulevard. Affected zip codes include 90272 and 90402. LADWP is distributing bottled water to affected customers at two distribution locations:
- Westwood Recreation Center - Tuesday, January 14 from 8 am to 6 pm until further notice
- Adjacent to the Brentwood Country Club - Tuesday, January 14 to Wednesday, January 15 from 11 am to 5 pm
Additional City Services
- MyLA 311 is your connection to city services and information. Use it to report fallen trees, request clean-ups, and more. MyLA 311 can be accessed by:
- Dialing 311 or (213) 473-3231
- Submitting requests online 24/7 at myla311.lacity.org
- Downloading the MyLA311 App available on the Google Play Store or Apple App Store. - Emergency Management Department (EMD) plans for, responds to and recovers from complex events and disasters that impact the communities of Los Angeles by leveraging our distinctive skills and partnerships.
- For emergency related updates, please visit emergency.lacity.gov/updates.
- For complete list of LA Wildfire Recovery Resources, visit emergency.lacity.gov/recovery.
- Community Investment for Families Department (CIFD)’s FamilySource Centers are open and available to support families during this critical time, offering emergency services, financial coaching, housing navigation, and other resources to help families rebuild and recover. Please visit communityinvestment.lacity.gov/familysource-centers to find the latest updates on open locations near you.
Federal Programs
FEMA - Federal Emergency Management Assistance
Individual assistance available is through FEMA. Below are three ways to register for FEMA Assistance:
- Online at DisasterAssistance.gov. Applying online is the easiest, fastest, and most convenient way to apply.
- On the FEMA App, for mobile devices.
- Call the FEMA helpline at 1-800-621-3362, open from 4 am to 10 pm (PT). Help is available in most languages.
Watch the FEMA Video Tutorial on how to register for disaster assistance.
Emergency Resources for People with Disabilities Impacted by the Los Angeles Wildfires
Provided by the Association of University Centers on Disabilities
- AAC Disaster Relief responds to nationally declared disasters on behalf of United States Society for Augmentative and Alternative Communication (USSAAC) members, people who use Augmentative and alternative communication (AAC), their families, and other AAC stakeholders. USSAAC works collaboratively with other organizations to replace AAC tools and devices that are lost or damaged because of a nationally declared disaster.
- American Red Cross provides many resources including a Shelter Locator and a Disaster Safety Plan for People with Disabilities (Includes a video that provides an overview of general disaster preparedness in American Sign Language.)
- CalHOPE delivers crisis support for communities impacted by a national disaster. This is a Crisis Counseling Assistance and Training Program funded by the Federal Emergency Management Agency (FEMA), and run by the California Department of Health Care Services (DHCS).
- California’s Office of Emergency Services (Cal OES) identifies the needs of individuals with disabilities and others with access or functional needs before, during, and after disasters and to integrate them into the State’s emergency management systems.
- CDC: Emergency Preparedness and Response, Taking Care of Your Emotional Health: Webpage with tips for taking care of your emotional health during a disaster. Available in Spanish.
- Partnership for Inclusive Disaster Strategies - Disability and Disaster Hotline: Call or text: +1 (800) 626-4959 for assistance with immediate and urgent disaster-related needs. Available in languages other than English.
- SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call or text: +1 (800) 985-5990.
- Wildfire Resource Guide & How Disability Rights California Can Help You: DRC can help you if you need help with your legal rights including:
- The alerts not being accessible.
- If you go to a shelter or evacuation site and it is not accessible.
- If your service or emotional support animal is not allowed in a shelter with you.
- If you need access to medicine or equipment that you did not bring with you and have questions about how to get it.